Privacy Policy

Your personal information is safe and under your control The American Leisure Group LLC respects your privacy, is committed to protecting privacy and providing a safe and secure online environment, and puts you in control of the information you provide us. We collect information and data from you so that use of our service is easier and more rewarding for you.

While using our site, you may be asked at various times to provide information such as your name and email address or information about what you like and do not like. By knowing customer preferences, we can tailor our services and special offerings to provide what best meets your request and eliminate what doesn’t. When you are making a purchase online, we may require your credit card number and billing address to conclude the transaction, your phone number in case we need to contact you regarding your purchase or your mailing address to insure proper delivery of correspondence or documents.

Ownership of any information you provide us will be held solely by The American Leisure Group LLC. We will not sell this data to any other company or organization.

Consent

By submitting personal information to The American Leisure Group LLC, and/or by using our site, you agree that we may collect, use, and disclose such personal information in accordance with this privacy policy and as permitted or required by law.

If you are in disagreement with these terms do not provide any personal information to The American Leisure Group LLC. If you refuse or withdraw your consent, or if you choose not to provide us with any required personal information, we may not be able to provide you with products or services that can be offered on our site.

Minors: Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use, or purchase products or services available on our site. Personal information is not knowingly collected from any minor, and we will not use information if we discover it has been provided by a minor. Other Travelers or Contacts: If you purchase products or services for travelers other than yourself using your Member ID and password, or if you provide us with contact information for a third party, you must be sure that you have the right to do so. By providing personal information for another traveler, you represent that you have all necessary authority and/or have obtained all necessary consents from such person to enable us to collect, use and disclose his or her personal information as set forth in this Privacy Policy.

How Information Is Used

The information we collect is used to simplify the booking process and to understand your history and preferences. Knowing this information allows The American Leisure Group LLC to design our services and special offerings to best meet the needs of our customers. We also use the collected information to enhance the design of our Web pages.

You may occasionally receive e-mail offers from The American Leisure Group LLC informing you about products and services based on the e-mail address you provide us. If you provide us with your mailing address, you may receive periodic mailings with information on new products and services or upcoming events. These offers may be based on information from your responses to our surveys and/or on your history with us as a customer.

It is our policy to never send messages or mailings to members who have asked us not to do so, either at initial registration or later through an unsubscribe process.

Personal information you provide within a registration page will be used only within our domain unless you choose to allow third party data sharing. Although unlikely, The American Leisure Group LLC may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested as part of a legal proceeding, we will provide this information upon receipt of the appropriate documentation.

Declining Offers

If you prefer not to receive e-mail offers, each offer will include instructions on how to unsubscribe your email address. You may also contact us at Americanlesiuregroup.com to be removed from all email and/or posted mailing lists.

Security Procedures

All information you provide to The American Leisure Group LLC is transmitted using SSL (Secure Socket Layer) encryption. SSL provides secure communications on the Internet by letting your browser automatically encrypt, or scramble, data before you send it to us. Additionally, The American Leisure Group LLC privacy and security policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Acceptance of Terms

By using this site, you agree to our Privacy Policy.

Changes to Privacy Policy

The American Leisure Group LLC may occasionally make changes to our Privacy Policy. Please be sure to review our policy page from time to time to see if anything has changed. Use of the site is deemed to be acceptance of the Privacy Policy posted at time of use.

Why was I charged?

Have a question about a debit on your bank statement?



So, why was I charged?

You, or one of your family members has signed up for a promotional vacation package. Typically our customers have registered by sending something in through the mail, and have made payment over the phone. It is possible you may be seeing more than 1 charge depending on the packages that have been registered.

Doesn't sound familiar...

If after visiting our website you are still unclear about the transaction. Please give us a call at customer service between the hours of 9:30am and 4:30pm PST at 1 888 528 8567. We will be happy to answer any questions you may have. We pride ourselves on satisfying our customers concerns in a timely fashion.

I want to cancel...

No problem. Please give us a call at customer service at 1 888 528 8567 between 9:30 am and 4:30 pm PST. We would be happy to take care of any issue you may have with any of the products and services that we promote. If our products do not live up to your expectations we would gladly work with you to make sure you are satisfied.